First Class Support

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One thing I have always had extremely good experience with is Nike+ customer support. I mean, to pay $30 for a Nike+ device and in exchange, receive free, limitless support is a pretty good deal for the consumer. Here’s a typical example of the kind of response I have received from Nike+ customer support. In particular, notice how the tone is sympathetic yet positive/encouraging, it really adds to the motivational experience associated with Nike+:

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